Pharmnova (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information in compliance with global data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws.

1. Information We Collect

We collect and process personal data for business, regulatory, and legal compliance purposes. The types of data we collect may include:

A. Personal Information

• Name, email, phone number, company name, job title
• Address, country, and other contact details

B. Technical Data

• IP address, browser type, device information
• Website usage data, cookies, and tracking technologies (see our Cookie Policy for details)

C. Healthcare & Sensitive Data (If Applicable)

For healthcare-related services, we may collect protected health information (PHI) in compliance with HIPAA and other medical data protection laws.

2. How We Use Your Information

We process your data for the following purposes:

• Service Delivery: To provide requested services, support, and respond to inquiries
• Regulatory Compliance: To comply with legal, regulatory, and reporting obligations
• Marketing & Communications: To send updates, newsletters, and promotional materials (with your consent)
• Security & Fraud Prevention: To prevent unauthorized access, fraud, and security breaches
• Website Optimization: To analyze user behavior and improve website performance

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), UK, and other GDPR-regulated regions, we process personal data based on:

• Your Consent – When you opt-in for marketing or voluntary data sharing
• Contractual Necessity – To fulfill agreements with you
• Legitimate Interest – For security, business operations, and fraud prevention
• Legal Obligation – When required by law

4. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

A. GDPR (EU & UK Users)

• Right to Access: Request a copy of your personal data
• Right to Correction: Rectify inaccurate data
• Right to Deletion (“Right to be Forgotten”)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another provider
• Right to Object: Opt out of data processing or marketing communications
• Right to Withdraw Consent: Anytime without affecting prior processing

To exercise these rights, contact us at info@pharmnova.com.

B. CCPA (California Users)

• Right to Know: Request details about the data we collect
• Right to Delete: Request the deletion of personal information
• Right to Opt-Out: Prevent the sale of personal data (We do not sell data)
• Non-Discrimination: We will not treat you unfairly for exercising your rights

C. HIPAA (For Healthcare Data Protection)

• Access to Medical Data: Patients can request copies of their health records
• Data Security Measures: We protect personal health information (PHI) following HIPAA rules
• Limited Use & Sharing: PHI is only shared with authorized personnel

5. Data Retention

We store personal data only as long as necessary for business, legal, and regulatory compliance. Data may be retained:

• Until the purpose of collection is fulfilled
• As required by law (e.g., tax, legal, or contractual requirements)
• Until consent is withdrawn (for marketing & optional data processing)

6. Data Security Measures

We use industry-standard security to protect your personal data, including:

• Encryption: To safeguard sensitive information
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Ongoing compliance with global privacy laws

However, no online system is 100% secure, and users should take personal precautions to protect their data.

7. Data Sharing & International Transfers

We do not sell personal data. We may share your data with:

• Third-party service providers (e.g., hosting, analytics, cloud storage)
• Regulatory authorities (if legally required)
• Business partners (with consent or contractual necessity)

Your data may be transferred internationally, including outside the EEA, in compliance with:

• Standard Contractual Clauses (SCCs) for GDPR compliance
• Adequate country assessments under EU/UK laws
• Data protection agreements with third parties

8. Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect data from minors. If you believe a child’s data has been provided to us, please contact info@pharmnova.com for removal.

9. Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze traffic, and optimize services. See our Cookie Policy for details on how to manage your preferences.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Continued use of our services signifies acceptance of these changes.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Pharmnova Medical Research
📧 Email: info@pharmnova.com
🏢 Address: Plot No 12, 6 George Avenue, Selaiyur, Chennai 600073, India
🌍 Website: www.pharmnova.com

By using our website, you consent to this Privacy Policy and the processing of your personal data as described above.