Medical Information Management

At Pharmnova, our Medical Information Management services are designed to deliver accurate, timely, and compliant responses to medical inquiries. With a team of experienced healthcare professionals and cutting-edge technology, we provide 24/7 global support to healthcare providers, patients, and other stakeholders. Our services ensure that your organization maintains trust, transparency, and compliance while addressing medical information needs effectively.

Our Medical Information Management Services Include:

Medical Inquiry Handling

Providing precise and evidence-based responses to medical inquiries from healthcare professionals, patients, and other stakeholders.

Adverse Event and Product Complaint Reporting

Handling reports of adverse events (AEs) and product quality complaints (PQCs) in compliance with pharmacovigilance and regulatory requirements.

Standard and Custom Response Development

Creating and maintaining standard response documents (SRDs) and developing tailored responses for complex inquiries.

Knowledge Base Management

Maintaining and updating a robust knowledge base to ensure the accuracy and consistency of information provided.

24/7 Availability

Ensuring round-the-clock support to handle inquiries promptly, ensuring no delays in critical medical information delivery.

Data Management and Reporting

Logging, tracking, and analyzing inquiries to generate actionable insights and maintain regulatory compliance.

Why Choose Pharmnova for Medical Information Management?

Experienced Team

Staffed by qualified medical professionals with expertise in drug safety and medical information.

Established Process

State-of-the-art technology for efficient inquiry management and reporting.

Customized Solution

Tailored solutions to align with your organization’s products, policies, and branding.

Quality and Compliance

Adherence to global regulatory standards, including FDA, EMA, and other regional requirements.

 

Reliable and Accurate Information, Anytime, Anywhere!

With Pharmnova’s MICC services, you can ensure that your stakeholders receive reliable, accurate, and compliant medical information, strengthening trust and supporting the safe and effective use of your products.

Partner with Pharmnova for comprehensive, global medical information services that keep your organization connected and compliant.