Our Medical Information Management Services Include:
Medical Inquiry Handling
Providing precise and evidence-based responses to medical inquiries from healthcare professionals, patients, and other stakeholders.
Adverse Event and Product Complaint Reporting
Handling reports of adverse events (AEs) and product quality complaints (PQCs) in compliance with pharmacovigilance and regulatory requirements.
Standard and Custom Response Development
Creating and maintaining standard response documents (SRDs) and developing tailored responses for complex inquiries.
Knowledge Base Management
Maintaining and updating a robust knowledge base to ensure the accuracy and consistency of information provided.
24/7 Availability
Ensuring round-the-clock support to handle inquiries promptly, ensuring no delays in critical medical information delivery.
Data Management and Reporting
Logging, tracking, and analyzing inquiries to generate actionable insights and maintain regulatory compliance.
Why Choose Pharmnova for Medical Information Management?
Experienced Team
Staffed by qualified medical professionals with expertise in drug safety and medical information.
Established Process
State-of-the-art technology for efficient inquiry management and reporting.
Customized Solution
Tailored solutions to align with your organization’s products, policies, and branding.
Quality and Compliance
Adherence to global regulatory standards, including FDA, EMA, and other regional requirements.
Reliable and Accurate Information, Anytime, Anywhere!
With Pharmnova’s MICC services, you can ensure that your stakeholders receive reliable, accurate, and compliant medical information, strengthening trust and supporting the safe and effective use of your products.
Partner with Pharmnova for comprehensive, global medical information services that keep your organization connected and compliant.